How to hire a maid in the UAE: the routes, costs and timeline
How to hire a maid or nanny in the UAE: the main legal routes, what MOHRE and ICP ask for, the published costs and the official time limits.
15 min read
Getting started
We found no official end-to-end timeline. As of September 2026, MOHRE's service card for a new domestic worker work permit states a processing time of 2 working days, and for a helper coming from abroad, ICP requires a foreign national who enters the UAE to complete the residence issuance procedures within 60 days of entry.
MaidMatch team · Last reviewed 30 Sep 2026 · 9 min read
It varies by route, and we found no official end-to-end timeline. As of September 2026, MOHRE's service card for a new domestic worker work permit states a processing time of 2 working days. For a helper coming from abroad, ICP requires a foreign national who enters the UAE to complete the residence issuance procedures within 60 days of entry.
MOHRE, the Ministry of Human Resources and Emiratisation, issues domestic workers' work permits, and for a helper abroad the work permit doubles as her entry permit. ICP, the Federal Authority for Identity, Citizenship, Customs and Port Security, handles residence: its general residence page describes the steps, and says that for domestic workers its service is provided through the Domestic Workers Package. The government's Work Bundle portal sends Dubai employers to the DubaiNow app for domestic-worker services, and links the other emirates to ICP's smart services. Finding the right person, gathering documents and, for a helper abroad, her journey take time of their own.
Each one we found covers a single step, not the whole hire: MOHRE's processing time for the work permit, ICP's deadline for residence after entry and its service times, MOHRE's delivery deadline for recruitment offices, and the maximum probation set by Federal Decree-Law No. 9 of 2022 on domestic workers. Here they are in the order you meet them, alongside the other steps:
| Step | When it applies | Official time or limit |
|---|---|---|
| Finding and choosing a helper | Every hire | We found none |
| Her current employer's consent, then the cancellation of her visa | If another family employs her | We found none for her employer's consent, and ICP's cancellation page doesn't say which of its grace periods covers a domestic worker; for its service time, see the change-of-status row below |
| MOHRE's processing of her work permit | Every hire | MOHRE's service card for a new domestic worker work permit states a processing time of 2 working days |
| Delivery by a recruitment office | If an office recruits her from abroad | Under MOHRE's operations manual for recruitment agencies, if an agency does not deliver a worker recruited from abroad within the agreed time, or within 30 days of getting the entry permit, the family may cancel and reclaim the recruitment and government costs |
| Her Emirates ID biometrics, medical fitness test and residence permit | If she comes from abroad | ICP requires a foreign national who enters the UAE to complete the residence issuance procedures within 60 days of entry |
| Her change of status and residence | If she is already in the UAE | ICP's pages for issuing a residency permit and for cancelling one give a 'Service Completion Duration' of 2 days for each service as a whole. Neither page says whether a domestic worker's file takes as long |
| Probation | Once she starts work | A domestic worker's probation may not last more than six months from the start of employment, under Federal Decree-Law No. 9 of 2022 |
MOHRE's processing time covers the permit application, not the whole hire. MOHRE issues the permit once the request is complete and tells you if anything else is needed, so a complete file saves time.
ICP's service times are for each service as a whole. For a domestic worker, ICP's residence page says the service is provided through the Domestic Workers Package, and its cancellation page says it goes through MOHRE or the Domestic Work Bundle; neither gives a time for those routes. ICP's residence limit after entry is a deadline, not a processing time.
The last limit runs after she starts. What happens if it doesn't work out during probation depends on how you hired her, and our guide to probation, replacement and refunds covers each route.
Check the limits before you plan around them
MOHRE's service card shows no date, and ICP's residence and cancellation pages were last updated on 11 December 2024. If an office or a visa service tells you something different, MOHRE's call centre is on 600 590000.
We found no official total. The official steps run from her work permit to her residence, with her journey in between, and our maid visa process guide covers each one:
Her home country can add time too. It may have rules and steps of its own before she leaves, and some countries restrict recruiting domestic workers for UAE homes. Check with her embassy or labour office before you commit, and see which nationalities can work as maids.
A licensed recruitment office, or agency, can recruit her for you. Read the timeline before you sign. Under the Domestic Workers Decree-Law, a family that recruits through an agency signs a MOHRE standard contract with the agency covering the worker requirements, the worker's rights, the costs the family pays and the recruitment timeline. MOHRE's operations manual adds the delivery deadline in the table above, which is for a worker the office recruits from abroad, not for one who is already in the UAE.
Before you pay anything, check that the office is licensed: MOHRE publishes its list of approved domestic worker service centres (opens in a new tab), many of them branded Tadbeer. Our guides to Tadbeer centres and to choosing between an agency and a direct hire compare the routes.
We found no official total here either, but the stages differ. A helper who already lives in the UAE can move to your sponsorship from inside the country: MOHRE's permit service covers workers already here, and ICP changes her status.
If another family employs her, the steps run in the order below. The first rests on a summary of UAE rules by the International Labour Organization (ILO), not on a UAE government page.
Agree the dates before anything is cancelled
ICP's cancellation page sets grace periods by category but doesn't say which covers a domestic worker, so we don't quote one. Agree the dates with her current employer, and check the timing with MOHRE on 600 590000 before her visa is cancelled.
Timing matters for an older helper too. A domestic worker must be at least 18, and MOHRE applies an upper age limit of 60 for a new work permit. MOHRE can exempt a domestic worker who is already in the UAE from its upper age limit if their domestic-worker residence was cancelled no more than three months earlier.
Our guide to hiring a helper who is already in the UAE covers each step, the documents and the fees.
Most helpers listed on MaidMatch are already in the UAE and ready to work. Filter by nationality and live-in or live-out, sort by salary, and watch helpers' video CVs before you message her.
Browse available helpersGaps in the paperwork and waiting on other people slow it down, and a complete file with dates agreed early keeps it moving. Where she is now matters too, as the two sections above show, and our guide to hiring a maid in the UAE compares every route.
These checks come from the official requirements, and are worth doing before you choose a helper:
Only once she holds a MOHRE work permit for the job with you. She may not start work on a visit or tourist visa. Employing a domestic worker without a work permit for that job is punishable by a fine of AED 50,000 to AED 200,000.
Plan her pay from the right day. Under the Domestic Workers Decree-Law, a domestic worker's wages are owed from the day the worker enters the UAE or changes status. For a helper coming from abroad, that is before her residence is complete.
If you need help in the meantime, our guide to own-visa, visit-visa and part-time help explains what is legal.
At the first step: MaidMatch is where you find her. MaidMatch is a free platform for families: they can browse every profile at no cost, with no registration or subscription required. Families contact helpers directly on WhatsApp, through the Hire button on each profile. Before you start the paperwork, ask her what visa she holds now and, if she works for another family, whether they know she wants to move.
A helper who already lives in the UAE can move to your sponsorship from inside the country, and our guide to hiring a helper who is already in the UAE takes you through it.
Sponsorship is the employer's responsibility; families can manage the visa themselves or ask MaidMatch to connect them with its visa partners. MaidMatch's visa partner offers a two-year employment visa, with the visa, medical test, Emirates ID and insurance handled end to end. Before you start, ask the partner for its timeline in writing, who sponsors her on that visa and what the two years cover. Our partners page has the details.
We found no official total for the whole process. As of September 2026, MOHRE's service card for a new domestic worker work permit states a processing time of 2 working days, and MOHRE issues the permit once the request is complete. For a helper coming from abroad, ICP requires a foreign national who enters the UAE to complete the residence issuance procedures within 60 days of entry. Finding her, gathering documents and, for a helper abroad, her journey come on top.
We found no official page that says which is quicker. For a helper abroad, MOHRE's work permit doubles as her entry permit, and her residence steps start once she arrives. A helper already here can move to your sponsorship from inside the country, and ICP changes her status. If another family employs her, agree the move with them first. The ILO's May 2024 brief on UAE rules, citing Ministerial Resolution No. 674 of 2022, says a domestic worker's move to a new employer during the contract term needs the current employer's written consent.
Only once she holds a MOHRE work permit for the job with you. She may not start work on a visit or tourist visa. Employing a domestic worker without a work permit for that job is punishable by a fine of AED 50,000 to AED 200,000. For a helper coming from abroad, the permit comes before she travels, because it doubles as her entry permit. Under the Domestic Workers Decree-Law, a domestic worker's wages are owed from the day the worker enters the UAE or changes status.
You agree it with the office, and as of September 2026, MOHRE's rules add a deadline. Under the Domestic Workers Decree-Law, a family that recruits through an agency signs a MOHRE standard contract with the agency covering the worker requirements, the worker's rights, the costs the family pays and the recruitment timeline. Under MOHRE's operations manual for recruitment agencies, if an agency does not deliver a worker recruited from abroad within the agreed time, or within 30 days of getting the entry permit, the family may cancel and reclaim the recruitment and government costs. Check its licence first.
For a new domestic worker work permit, MOHRE requires that the worker does not already hold a valid work permit and has a passport valid for at least three months. If hers has less time left, have it renewed before you apply. MOHRE issues the permit once the request is complete and tells you if anything else is needed, so a complete file saves time. For your side of the paperwork, see our guide to who can sponsor a maid.
General information, not legal advice. Last checked 29 Sep 2026.
How to hire a maid or nanny in the UAE: the main legal routes, what MOHRE and ICP ask for, the published costs and the official time limits.
15 min read
Hiring a maid or nanny who is already in the UAE: whose consent is needed, what MOHRE and ICP ask for, the fees, and each step to your sponsorship.
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The maid visa process in the UAE, step by step: MOHRE's work permit, which doubles as her entry permit, then the medical test, Emirates ID and residence.
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